At Shopper Variety Discounts, we value your satisfaction and strive to provide high-quality products and a seamless shopping experience. If for any reason you are not completely satisfied with your purchase from shoppervarietydiscounts.com, please review our return and refund policy below.
1. Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be:
- Unused, unwashed, and in the same condition that you received it.
- In its original packaging with all tags and labels attached.
- Accompanied by the original receipt or proof of purchase.
Please note that certain products, such as personal care items, perishable goods, and custom-made products,
are not eligible for returns due to hygiene and safety reasons.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at info@shoppervarietydiscounts.com with your order number and reason for return.
- Once your return request is approved, we will provide you with return instructions and a return address.
- Ship the product back to us securely using a trackable shipping service.
The cost of return shipping is the responsibility of the customer unless the return is due to a defective or incorrect item.
3. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed within 5–10 business days and automatically
applied to your original payment method.
Shipping fees and handling charges are non-refundable unless the return is due to our error.
4. Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank or credit card provider.
If the issue persists, contact us at
info@shoppervarietydiscounts.com.
5. Exchanges
We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, please contact our support team.
6. Non-Returnable Items
The following items are non-returnable and non-refundable:
- Gift cards
- Downloadable software or digital products
- Personal care or hygiene items
- Customized or personalized products
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Thank you for shopping with Shopper Variety Discounts. Your satisfaction is our priority, and
we’re always here to ensure a pleasant shopping experience.